Refund policy

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• All original tags, packaging, and accessories must be included.
• Proof of purchase or your order number is required.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned or refunded:

• Digital products, downloads, or gift cards.
• Personalized or custom-made items.
• Clearance or final sale items.
• Products that have been used, damaged by the customer, or returned without original packaging.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Exchanges

We replace items only if they arrive damaged, defective, or if the wrong item was sent. Please contact us within 7 days of receiving your order.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled and must follow our standard return process.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us through the contact information listed on our website. Please include your order number in all communications so we can assist you promptly.